{"id":2223,"date":"2026-05-10T12:05:03","date_gmt":"2026-05-10T12:05:03","guid":{"rendered":"https:\/\/atigma.com\/?page_id=2223"},"modified":"2026-05-10T12:13:34","modified_gmt":"2026-05-10T12:13:34","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/atigma.com\/?page_id=2223","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2223\" class=\"elementor elementor-2223\">\n\t\t\t\t<div class=\"elementor-element elementor-element-303995a e-flex e-con-boxed e-con e-parent\" data-id=\"303995a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dbc955 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7dbc955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aea1fca elementor-widget elementor-widget-heading\" data-id=\"aea1fca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed57f62 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ed57f62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82953ce e-flex e-con-boxed e-con e-parent\" data-id=\"82953ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-729185c e-con-full e-flex e-con e-child\" data-id=\"729185c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbbe943 e-con-full e-flex e-con e-child\" data-id=\"cbbe943\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67cffc9 elementor-widget elementor-widget-text-editor\" data-id=\"67cffc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">Shipping &amp; Delivery Policy<\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">At\u00a0<\/span><span style=\"box-sizing: inherit;\">Atigma<\/span><span style=\"box-sizing: inherit;\">, we believe that true luxury is worth the wait. Every garment is hand-crafted in our studio specifically for your order, ensuring the highest level of technical artistry.<\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit;\">1. Production Timeline<\/b><\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\">As a\u00a0<b style=\"box-sizing: inherit;\">slow-fashion brand<\/b>, we do not hold pre-made inventory.<\/p><ul><li style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">\u00a0<\/span><span style=\"box-sizing: inherit;\">Made-to-Order:<\/span><span style=\"box-sizing: inherit;\">\u00a0Each piece requires a dedicated production window for hand-stitching and fabric manipulation.<\/span><\/li><li style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">\u00a0<\/span><span style=\"box-sizing: inherit;\">Lead Time:<\/span><span style=\"box-sizing: inherit;\">\u00a0Please allow\u00a0<\/span><span style=\"box-sizing: inherit;\">[Insert Number, e.g., 3\u20134] weeks<\/span><span style=\"box-sizing: inherit;\">\u00a0for your garment to be meticulously crafted before it is dispatched. You will receive an email notification the moment your piece is completed and ready for shipping.<\/span><\/li><\/ul><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit;\">2. Global Express Shipping<\/b><\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">We ship worldwide from Ghana using premium express couriers (DHL\/FedEx) to ensure your garment arrives safely.<\/span><\/p><ul><li style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">\u00a0<\/span><span style=\"box-sizing: inherit;\">International Delivery:<\/span><span style=\"box-sizing: inherit;\">\u00a0Typically takes\u00a0<\/span><span style=\"box-sizing: inherit;\">5\u20137 business days<\/span><span style=\"box-sizing: inherit;\">\u00a0once your production window is complete.<\/span><\/li><li style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">\u00a0<\/span><span style=\"box-sizing: inherit;\">Domestic Delivery (Ghana):<\/span><span style=\"box-sizing: inherit;\">\u00a0Typically takes\u00a0<\/span><span style=\"box-sizing: inherit;\">1\u20133 business days<\/span><span style=\"box-sizing: inherit;\">\u00a0via our local courier partners.<\/span><\/li><\/ul><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit;\">3. Tracking Your Order<\/b><\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">Once your order has been dispatched from our studio, you will receive a tracking number via email. You can use this to monitor the progress of your delivery in real-time.<\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit;\">4. Customs, Duties &amp; Taxes<\/b><\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">For our international clientele:<\/span><\/p><ul><li style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><b style=\"box-sizing: inherit;\">\u00a0<\/b><b style=\"box-sizing: inherit;\">Import Fees<\/b>: Your order may be subject to import duties and taxes, which are levied once a shipment reaches your destination country.<\/li><li style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\">\u00a0<b style=\"box-sizing: inherit;\">Responsibility<\/b>: Atigma is not responsible for these charges. These fees are the sole responsibility of the customer. We recommend contacting your local customs office for an estimate of these fees before finalizing your purchase.<\/li><\/ul><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit;\">5. Address Requirements<\/b><\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">Due to the high-value nature of our artisanal garments, we\u00a0<\/span><span style=\"box-sizing: inherit;\">do not ship to P.O. Boxes<\/span><span style=\"box-sizing: inherit;\">. A physical address and a valid contact telephone number are required for all orders to ensure secure delivery.<\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><b style=\"box-sizing: inherit;\">6<\/b>.\u00a0<b style=\"box-sizing: inherit;\">Delivery Delays<\/b><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">While we strive to meet all production deadlines, Metakay is not responsible for shipping delays caused by courier service disruptions, customs clearance processes, or international holidays.<\/span><\/p><p style=\"box-sizing: inherit; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit;\">Contact Us<\/b><\/span><\/p><p style=\"box-sizing: inherit; margin-bottom: 0px; color: rgba(45, 41, 38, 0.75); font-size: 16px; font-style: normal; font-weight: 400; letter-spacing: 0.6px; text-align: start;\"><span style=\"box-sizing: inherit;\">For inquiries regarding your order\u2019s progress or shipping status, please contact our concierge at\u00a0<\/span><b style=\"box-sizing: inherit;\"><span style=\"box-sizing: inherit;\">enquiries@atigma.com<\/span><span style=\"box-sizing: inherit;\">.<\/span><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b855d9c e-con-full e-flex e-con e-child\" data-id=\"b855d9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Shipping &amp; Delivery Policy At\u00a0Atigma, we believe that true luxury is worth the wait. Every garment is hand-crafted in our studio specifically for your order, ensuring the highest level of technical artistry. 1. Production Timeline As a\u00a0slow-fashion brand, we do not hold pre-made inventory. \u00a0Made-to-Order:\u00a0Each piece requires a dedicated production window for hand-stitching [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2223","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atigma.com\/index.php?rest_route=\/wp\/v2\/pages\/2223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atigma.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atigma.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atigma.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atigma.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2223"}],"version-history":[{"count":8,"href":"https:\/\/atigma.com\/index.php?rest_route=\/wp\/v2\/pages\/2223\/revisions"}],"predecessor-version":[{"id":2239,"href":"https:\/\/atigma.com\/index.php?rest_route=\/wp\/v2\/pages\/2223\/revisions\/2239"}],"wp:attachment":[{"href":"https:\/\/atigma.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}